I'm a reseller; what is your return policy?
Booksellers must return overstock books within six (6) months of the date of purchase. All books returned for credit must be sent postpaid to our warehouse (see the returns address below). A packing list, copy of the original invoice, and your order RMA chargeback paperwork must be enclosed. Return authorization i…
Where do I ship returns?
Need to return something? No problem! At any time within 30 days of your purchase you may return your order to us (unless otherwise indicated) for a refund of the product purchase price, less the shipping and handling costs . Returns are typically processed within 2-3 weeks. Please send all returns postpaid dire…
What is your return policy?
We want you to be happy with your purchase! If you're not, we'll take it back. Because we want you to be completely satisfied with your purchase, we offer a 30-day money-back guarantee for our titles (unless otherwise indicated). At any time within the 30 days, you may return the product for a full refund or cre…
I would like to cancel/ change my order; how do I do that?
If you would like to cancel or change your order, please contact our customer service team at 1-800-638-3775 Monday through Friday, 9 a.m. to 5 p.m. ET. If it's after hours, or you prefer email, please contact us here . Please note: We cannot cancel or change orders that are already being packed at our warehous…
