Where do I ship returns?
Need to return something? No problem! At any time within 30 days of your purchase you may return your order to us (unless otherwise indicated) for a refund of the product purchase price, _less the shipping and handling costs_. Returns are typically processed within 2-3 weeks. Please send all returns postpaid directly…
What is your return policy?
We want you to be happy with your purchase! If you're not, we'll take it back. Because we want you to be completely satisfied with your purchase, we offer a 30-day money-back guarantee for our titles (unless otherwise indicated). At any time within the 30 days, you may return the product for a full refund or credit o…
I would like to cancel/ change my order; how do I do that?
If you would like to cancel or change your order, please contact our customer service team at 1-800-638-3775 Monday through Friday, 9 a.m. to 5 p.m. ET. If it's after hours, or you prefer email, please contact us [here][1]. **Please note:** We cannot cancel or change orders that are already being packed at our wareh…
