Our Customer Help & Support Team is available Monday through Friday from 9 a.m. to 5 p.m. ET.

I would like to cancel/ change my order; how do I do that?

If you would like to cancel or change your order, please contact our customer service team at 1-800-638-3775 Monday through Friday, 9 a.m. to 5 p.m. ET.  If it's after hours, or you prefer email, please contact us here

Please note:

We cannot cancel or change orders that are already being packed at our warehouse.  Orders are typically processed and forwarded to our warehouse within hours of receipt.  If we have already transmitted your order to our warehouse for packing, we may encourage you to take advantage of our convenient return policy.

Did this help?  If not, you may return to our Knowledge Base to browse again, or ask us here.

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  • 14-Feb-2015
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