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Our Customer Help & Support Team is available Monday through Friday from 9 a.m. to 5 p.m. ET.

I submitted a permissions and/or translation request form. How do I check the status of my request?

We receive a large number of requests to reproduce, translate, adapt, reference, and reuse our copyrighted material.  Because each request requires a comprehensive review, a response typically takes 6 to 8 weeks to process.  Please do not call or email to follow up unless it’s been at least 8 weeks since you submitted your request.  If you have not received a response in 8 weeks, you may fax a note to (443) 279-0976 or email our Subsidiary Rights & Contracts Department for a status update.

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  • 07-Feb-2015
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