Our Customer Help & Support Team is available Monday through Friday from 9 a.m. to 5 p.m. ET.

What are your resale trade policy terms?

BOOKSTORE TRADE POLICY

DISCOUNT

Please contact customer service for discount* information. 

*Some titles may carry discount restrictions.  Special offers including catalog and website sales, product bundles, libraries, and sets are available to consumers only and may not be purchased by resellers.

TERMS                           

Net 30 days. An interest charge of 1.5% per month will be applied to all overdue accounts.

SHIPPING                      

Shipping and handling charges are added to invoice unless your purchase order requires consignee shipping.  Shipments are to one address only; NO drop shipments will be made.

RETURNS                      

Booksellers must request permission to return in writing.  Requests must include the

  • invoice number of the original purchase
  • titles and quantities intended for return
  • reason for return

The permission granted is valid for thirty (30) days from the date of the original request.  Returns received after this 30-day period will be charged a 10% penalty for late returns.  Please submit return authorization requests to the attention of the Brookes Publishing Co. Returns Division via fax to: (443) 279-0016

Returns for credit must be requested within six (6) months of the original invoice date for full credit.  Only partial credit will be given for books returned six (6) months or more after the original invoice date.  No returns will be accepted after one (1) year.

All books returned for credit must be postpaid and delivered (after receiving permission) to our distribution center:

Brookes Publishing Co.

Returns Department

Maple Logistics Solutions

I-83 Industrial Park

60 Grumbacher Road

York, PA    17406-8420

All returns for credit must be accompanied by: a copy of the original invoice and the return authorization.

All returns must be received in unmarked, undamaged, re-salable condition.  Any returns received damaged will be destroyed and a 50% penalty will be assessed.

Resellers do NOT have return privileges for videos or DVDs.

CLAIMS                    

Items(s) you receive damaged or defective must be returned within thirty (30) days of invoice to ensure proper credit.  Return authorization is still required.

OLD EDITIONS              

Returns of superseded editions will be accepted for a period of six (6) months after the publication date of the new edition.

OUT-OF-PRINT TITLES    

Product returns will be accepted for a period of six (6) months after the title has been declared out of print.

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