Our Customer Help & Support Team is available Monday through Friday from 9 a.m. to 5 p.m. ET.

How can I pay for an international order?

If you are located in Europe, the Middle East, Africa, Australia, New Zealand, Fiji, or Papua New Guinea, please visit our international ordering page for ordering and shipping information.

For all other international customers

All international orders must be prepaid in U.S. Dollars before shipping.  Because payment for orders can only be accepted in U.S. Dollars, we recommend placing your order on our website and prepaying by credit card.  We accept VISA, MasterCard, American Express, and Discover.  If you prefer to prepay by wire or ACH transfer deposit, please contact us here for a price quote and note the following:

Payment by bank transfer must include all transaction and exchange fees, including those charged by the customer’s own financial institution and any intermediary financial institution employed by the customer’s original bank to complete the transfer. The funds deposited into our account must pay the invoice in full.  If the net amount received by our bank is less than the total amount due, we will require that the remaining balance is paid by credit card before we ship your order. 

Prices shown on our website and in catalogs are list prices in U.S. Dollars and subject to change without notice. Prices may be higher outside the U.S.A. Titles will be billed at the price prevailing at the time the order is received. Discounts and other special offers cannot be combined.

Did this help?  If not, you may return to our Knowledge Base to browse again, or ask us here.

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  • 09-Feb-2015
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