Our Customer Help & Support Team is available Monday through Friday from 9 a.m. to 5 p.m. ET.

How can I pay for a Canadian order?

You may submit a purchase order when placing your new order if you prefer to be billed for your order.  If you prefer to prepay for an order, or you are making a payment on an outstanding invoice, you can pay via credit card, ACH or wire transfer, or cheque or money order.  Please note, all orders are billed in U.S. Dollars and payment must be remitted in U.S. Dollars only.

Purchase Order (PO)

  • For security reasons, we are unable to accept purchase order by phone or web. Please fax or mail your PO.
  • Payment is due within 30 days of the shipping date.
  • You can attach the PO to a mailed or faxed order form; however an order form is not required.
  • We reserve the right to add a 2% order processing fee when fulfilling any purchase order that requires additional processing. Additional processing includes but is not limited to: fulfilling purchase orders generated through a centralized state agency e-procurement system and other similar state agency ordering programs. The 2% fee is calculated based on the order subtotal after any applicable discounts and before taxes and shipping charges. Where applicable this fee will be reflected in your shipping and processing charges.
  • First-time customers using a PO may be subject to a credit review. You may be contacted prior to the processing of your order.

Because payment for orders can only be accepted in U.S. Dollars, for your convenience we recommend placing your order on our website and prepaying by credit card.  We accept VISA, MasterCard, American Express, and Discover.  If you prefer to prepay by wire or ACH transfer deposit, or cheque or money order, please contact us here for a price quote and note the following:

Bank Transfer

  • Payment by bank transfer must include all transaction and exchange fees, including those charged by the customer’s own financial institution and any intermediary financial institution employed by the customer’s original bank to complete the transfer. 
  • The funds deposited into our account must pay the invoice in full.  If the net amount received by our bank is less than the total amount due, we will require that the remaining balance is paid by credit card before we ship your order. 
  • Please add appropriate shipping and handling charges.
  • Please include GST in your payment.  We are required to include GST on your invoice.

Cheque or Money Order

  • Make cheques and money orders payable to Brookes Publishing Co.
  • Payment must always be in U.S. dollars, and all checks must be drawn on a U.S. bank.
  • Please add appropriate shipping and handling charges. 
  • Please include GST in your payment.  We are required to include GST on your invoice.

NOTE: Prices shown on our website and in catalogs are list prices in U.S. dollars and subject to change without notice. Prices may be higher outside the U.S.A. Titles will be billed at the price prevailing at the time the order is received. Discounts and other special offers cannot be combined.

Did this help?  If not, you may return to our Knowledge Base to browse again, or ask us here.

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  • 09-Feb-2015
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