Our Customer Help & Support Team is available Monday through Friday from 9 a.m. to 5 p.m. ET.

What are my payment options when submitting a new order?

For your convenience, we offer multiple payment options*: credit card, purchase order, check or money order, and wire or ACH transfer.

*International customers: Please visit our international ordering page or International KB section for ordering and payment information.

Credit Card

We accept VISA, MasterCard, American Express, and Discover.

Purchase Order (PO)

  • For security reasons, we are unable to accept purchase orders by phone or web. Please fax or mail your PO.
  • Payment is due within 30 days of the shipping date.
  • You can attach the PO to a mailed or faxed order form; however an order form is not required.
  • We reserve the right to add a 2% order processing fee when fulfilling any purchase order that requires additional processing. Additional processing includes but is not limited to: fulfilling purchase orders generated through a centralized state agency e-procurement system and other similar state agency ordering programs. The 2% fee is calculated based on the order subtotal after any applicable discounts and before taxes and shipping charges. Where applicable this fee will be reflected in your shipping and processing charges.
  • First-time customers using a PO may be subject to a credit review. You may be contacted prior to the processing of your order.

Check or Money Order

  • Checks and money orders are only accepted via mail.
  • Make checks and money orders payable to Brookes Publishing Co.
  • Payment must always be in U.S. dollars, and all checks must be drawn on a U.S. bank.
  • Please add appropriate shipping and handling charges. 
  • Please include sales tax if applicable in your payment. 

Bank Transfer

  • Payment by bank transfer must include all transaction and exchange fees, including those charged by the customer’s own financial institution and any intermediary financial institution employed by the customer’s original bank to complete the transfer. 
  • The funds deposited into our account must pay the invoice in full.  If the net amount received by our bank is less than the total amount due, we will require that the remaining balance is paid by credit card before we ship your order. 
  • Please add appropriate shipping and handling charges.
  • Please include sales tax if applicable in your payment. 

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  • 08-Jul-2016
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